ARA's Integrated Maintenance Services System - CLARAFY™
The ARA Group has developed a proprietary software system called CLARAFY™ that is used to record and manage all maintenance work performed for our clients. CLARAFY™ utlises handheld computing devices and sophisticated, web-based application software to provide the following functions.
 Asset Management- Service Management
- Maintenance Management
- Reporting & Data Analysis
- Compliance Monitoring
- Customer Web Portal
Our technicians in the field link wirelessly with CLARAFY™
providing immediate feedback on work performed.
Total visibility of this work is provided to our clients through a secure web portal that gives authorised users on-line access to their assets and associated maintenance information anywhere, anytime.
By using this system in the execution of all facets of our maintenance work, we will deliver the following benefits to our clients.
- A comprehensive register of all assets under maintenance, updated routinely,
providing accurate and up-to-date asset information at all times.
- Prompt, accurate and safe routine servicing of equipment on-time, every time.
- Guaranteed attendance of technicians on site, verifiable through state-of-the-art barcoding which time and date stamps all actions performed on the Palm Pilot Computer.
- A secure audit trail of all inspection actions performed.
- Accurate and timely information provided through the elimination of paper work and manual data entry.
- Reduced equipment downtime through the analysis of maintenance data and
subsequent elimination of 'catastrophic' failures.
- Quick and easy monitoring of regulatory compliance obligations.
- Total visibility of all inspection activities performed.
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